Order Policy
1. Browse items from our categories at our home or products page.
2. Add to cart items you are interested of buying.
3. Adding to cart does not guaranty reservation of items.
4. Items will only be reserved upon placing the order by clicking the "Place Order" button at checkout page.
5. Placed orders are FINAL. Items will already be reserved and can no longer be cancelled nor changed.
*Ai online shop will not be liable for delays or errors due to request for changes (recipient, delivery address, courier) of placed orders.
6. Customers are given 72 hours (3 days) to settle/pay for their placed orders.
7. The system will automatically cancel placed orders that have not been paid within 72 hours.
8. Customers with two (2) cancelled placed orders will be banned from our website.
♥HAPPY SHOPPING!!!♥
*Our policies are subject to change without prior notice.
PLEASE KEEP SCROLLING DOWN FOR OUR PAYMENT POLICY.
Delivery Policy
1. Shipping fee is shouldered by the buyer and will automatically be calculated and added to your total bill upon placing of order. (for local shipping only)
2. We ship via LBC.
3. THERE IS A SHIPPING RISK. We will not be liable for damages incurred due to mishandling of the courier.
4. Customer's orders will be shipped within 2 working days after confirmation of payment. Please allow us one day to confirm your payments after you inform us.
5. Expect to receive your package within 3-4 working days AFTER shipment.
6. Ai online shop is not liable for shipment delays on the part of the courier.
7. You may check the status of your delivery under Shipping Status by signing in, then go to My Account.
8. You may also check your package's tracking number under Tracking Number by signing in, then go to My Account.
9. For international shipping, you may check for rates online depending upon the courier of your choice (Philpost, FedEx, DHL, etc.).
10. Strictly no shipping will be made for insufficient payments. Irregardless of the amount.
Automatic computation of shipping fee is as follows: (Local shipping only)
Metro Manila P1 - 500 = P50.00
P501 - P999 = P70.00
P1,000 UP = FREE
*Please deduct shipping fee computation on your payment.
Rizal/Luzon/Visayas/MindanaoP1 - 999 = P100.00
P1,000 UP = FREE
*Please deduct shipping fee computation on your payment
* Our policies are subject to change without prior *
Payment Policy
1. Customers are given 72 hours (3 days) to settle/pay for their placed orders.
2. At the checkout page, choose the payment option that is most convenient to you.
(Our payment options are: Metrobank, BDO, BPI)
Good news! you may now deposit to any of our banks via LBC. (Remit to account service)
3. Details/info for payment will show after you have chosen your payment option.
4. Shipping fee will automatically be calculated and added to your total bill.
5. After payment, enter your payment details by doing these: Sign In, go to My Account, click Enter Payment Details.
Type in <bank branch, date, time, amount deposited> then click Submit once.
Please note that we cannot trace payments without you informing us the complete details.
7. You may check the status of your payment within 24 hours (Sundays not included) under Payment Status by signing in, then go to My Account.
8. "PAID" status means your payment has already been confirmed.
9. Strictly: one shipping fee will be charged per invoice.
*Our policies are subject to change without prior notice.
PLEASE KEEP SCROLLING DOWN FOR OUR FAQs. (highly recommended to read)
Return/Damage Policy
1. Ai online shop DOES NOT, and WILL NOT ship out damaged items.
2. Our items are double checked before we ship it out to our customers.
3. If still, a customer receives a damage item, we will be happy to replace it provided:
*We are informed via e-mail with picture of the damaged item/s received.
*We are informed within the day the package is received. (FOR STRICT IMPLEMENTATION)
*Customer ships the item/s back to us. (Shipping fee will be shouldered by the customer)
5. For situations when we are unable to ship all of the customer's paid orders, most probably due to damaged stock, we will include the amount of the unshipped item/s in your package upon shipment.
*Our policies are subject to change without prior notice.
Frequenly Asked Questions
SHOPPING
CAN I ORDER OUTSIDE OF http://aionlineshop.com?
No, we only transact orders online thru this website.
CAN I JUST MESSAGE YOU MY ORDER?
Sorry, but no. Our inventory is linked to aionlineshop.com
Plus, we only transact orders online thru this website.
IS THIS ITEM AVAILABLE?
You can check the availability of items real time on our website.
When you click the item you like, "Add to Cart" button is displayed that means the items are available.
Once sold out, the "Add to Cart" button will not show.
For items with sizes, choose a color first then choose a size before availability of the item will show.
HOW DO I ORDER ONLINE?
STEP 1: Browse or select the item/s you want to order.
STEP 2: Just click "Add to Cart" to buy online using our shopping cart system.
STEP 3: Shoppers choose payment options during the checkout process.
STEP 4: Once payment has been confirmed, we will ship within 2 working days.
STEP 5: You may check the status of your payment, shipping, and tracking number by signing in to your account.
STEP 6: Wait for your item/s to arrive.
CAN I HAVE YOUR MOBILE NUMBER?
Call us! 0922-8233366 ; 0927-7780789 (no text messages will be entertained)
DO YOU GIVE FREEBIES?
We have promo on our website from time to time, please do check on us regularly :)
DO YOU OFFER MEET-UPS?
We strictly do not offer meet-ups.
DO YOU DELIVER?
Sorry, we do not deliver. We do offer shipping. Shipping fee is shouldered by the buyer.
WHAT HAPPENS IF I DON’T PAY?
By clicking the "Place Order", items are considered sold.
If you fail to pay in three (3) days, we will cancel your order and make note of your name.
You will be banned from our website and all future transactions with you will be ignored.
DO YOU HAVE A MINIMUM PURCHASE?
Amazingly, all our items are in wholesale prices AND we do not have a required minimum purchase amount.
SHIPPING
DO YOU SHIP?
Yes, we ship via LBC.
DO YOU OFFER FREE SHIPPING?
Sorry, to keep the prices of items in their lowest price possible, we do not offer free shipping.
WHO IS YOUR COURIER?
Our official courier is LBC.
DO YOU RUSH SHIP?
Sorry, we do not offer rush shipping.
DO YOU SHIP ON SUNDAYS? HOLIDAYS?
Sorry, we do not ship on sundays and regular holidays.
WHEN WILL I RECEIVE MY PACKAGE?
We will ship your order within 2 working days after payment is confirmed.
It may take us 1 day to verify your payment. We do not ship on Sundays and Holidays.
For assistance on tracking your package:
http://www.lbcexpress.com/PH
Please do note that you may track your package in their website in 24-48 hours after shipment.
PAYMENT
WHAT IS YOUR MODE OF PAYMENT?
BDO, Metrobank, BPI
WHEN IS PAYMENT EXPECTED?
Payment is expected within three days after order is placed.
CAN I RESERVE AND PAY AT A LATER DATE?
Sorry, we do not accept reservations.
Payment is expected within three days after order is placed.
Frequenly Asked Questions
RESELLING
CAN I BE YOUR RESELLER?
Yes, by simply purchasing our items and sell it away.
CAN I COPY YOUR PICTURES AND POST IT AT MY ONLINE SHOP?
Yes, strictly for reselling purposes only.
DO YOU HAVE A WHOLESALE’S PRICE?
Each of our products are already in their lowest price possible.
DO YOU DROPSHIP?
No. We do not dropship.
